Medical Care for Foreign Patients

Hospital Service System

Reception Hours Monday-Friday 8:10am-11:00am
Consultation starts at 8:40am

Some departments set their own reception hours.
For more information, click here. For emergency, click here.
First-time patients

Please bring:

(1) health insurance card

(2) passport

(3) residence card

(4) referral letter (if applicable)

(5) medicine record book (if you have one)

Come to General Information on 1F in Main Building to receive forms to fill out. 
For more information, click here. (PDF)

Returning patients
(with appointments)

Please bring:

(1) Patient ID card

(2) health insurance card

Come to Self Check-in Machine on 1F in Main Building.

(Insert Patient ID card in the machine and take your printed Check-in Slip.)  

For more information, click here. (PDF)

Returning patients

(without appointments)

Please bring:

(1) Patient ID card 

(2) passport

(3) health insurance card  

(4) residence card

(5) referral letter (if applicable)

Come to General Information on 1F in Main Building for assistance.

* Patients with appointments are given priority.  Therefore, patients who do not have appointments may have a longer waiting time.

For more information, click here. (PDF)

To first-time patients

First-time patients who do not bring a referral letter from other medical institutions will be charged a special fee of ¥5,000 (before tax)(“Sentei Ryoyo-hi”).  First-time patients with a referral will not be charged this fee. Note that referrals from bonesetters, osteopathic clinics, and acupuncture clinics are unacceptable.

Please obtain a referral letter from your primary care doctor or clinic in which you have been treated prior to visiting our hospital. 


For more information about this fee, "Sentei Ryoyo-hi", click here.

After consultation

Billing

After consultation, submit your Check-in Slip to No.3. Billing at Central Reception on the 1st floor.

Your Check-in Number will be displayed on the screen as soon as the calculation is completed.

 

Payment

When you see your number on the screen, pay your fee using Automatic Medical Payment Machine (Your next appointment is indicated on your receipt.)   If you have an external prescription, go to No.5 Prescription Fax Counter.

Fee for Treatment of Patients’ Choice (A Special Fee called “Sentei Ryoyo-hi”)

Currently, the Japanese Ministry of Health, Labor, and Welfare is promoting a role-sharing system among medical institutions (especially between clinics and general hospitals). Under this system, in addition to the first-visit fee, patients are required to pay a special fee fixed by each hospital, if it has 400 beds or more and they don’t have a referral letter from a clinic or another medical institution.
If you are a new patient to this hospital and you do not have a referral letter from another medical institution authorized by the national health insurance system, you will therefore be asked to pay the special fee called “Sentei Ryoyo-hi” in addition to the first-visit fee.
If you undergo specific health care that is publicly funded or if you are taken to the hospital by ambulance, you are not required to pay this fee.

¥5,000
(before tax)
First-time patients who do not bring referral letters from other medical institutions
¥2,500
(before tax)
Patients, who once have been referred to a local clinic for continuing treatment, visit our hospital without referral letters against doctors' advice.