Medical Care for Foreign Patients

Emergency medical care

Our Commitment

  • We function as an emergency medical care provider and a disaster center hospital in our community.
  • As an emergency medical care provider, we acknowledge our public mission and strive to improve the quality of our medical skills and services.
  • We focus on medical education, in order to train high quality professionals in emergency medicine for the next generation.

Emergency medical care hours and system

Weekdays regular hours  9:00am- 5:00pm All departments
Weekdays out-of-hours 5:00pm-11:00pm Internal Medicine only
Weekends and holidays 8:30am-11:00pm
  • From February 1, 2019 the hours of our Emergency Center has been changed. 
  • Ambulances are accepted 24 hours a day, 365 days a year at Emergency Center as before.

Pediatrics Emergencies (Out-of-hours)

Pediatrics   Weekdays out-of-hours 5:00pm-7:30pm
Saturdays 9:00am-5:00pm

* Not applicable during sundays and public holidays.
* Patients up to 15 years of age.

Information

Receptions

Regular hours: Come to General Information for assistance and registration.
Out-of-hours: Come to Emergency Center (window No.99)

Phone Number

phone: 092-521-1211
phone: +81-92-521-1211 (from overseas)
Note that English speakers are not always available.

Notes

What is "Sentei Ryoyo-hi"?

If you are a new patient to this hospital and do not have a referral letter (a patient referral document) from another medical institution, you will be charged ¥5,000(before tax) for a “Sentei Ryoyo-hi”, in addition to the first visit fee.
For more information, click here

Emergency Care Reception of Weekdays holidays and out-of-hours

  • Emergency care provided at our Emergency Center (ER) is mainly for patients brought by ambulance.  Walk-in patients are treated during limited hours due to our Emergency Center schedule.  Depending on the circumstances (such as doctors on-duty not specialized in treating your specific condition, etc.), you may not be able to receive some treatments or there may be a longer waiting time.  Please call before visiting the ER.
  • During regular hospital hours (meaning when out-patient clinics are open), walk-in patients suffering from acute symptoms are accepted at Central Reception (not the ER reception). Please come to General Information on the 1st floor of the Main Building for assistance and registration.
  • Severely ill or injured patients have priority.  Nursing staff in the ER will immediately access patients’ condition.  Due to emergency surgeries and treatments of other patients, you may have a longer waiting time.  Also, your turn is not always in order (in other words, there is a possibility that other patients who came in after you may be seen first) depending on the severity of other patients.
  • Medication prescribed at the ER is only for a few days (normally 1 day or 2 - 3 days before weekends) just enough to cover the time gap before you can go to a clinic during regular hours on weekdays.  Making precise diagnoses and choosing the best treatment for your condition may be difficult especially at the ER due to limited access to clinical testing and resources.  We recommend you see a specialist the next day or as soon as possible.
  • As a teaching hospital, residents will be the first doctors to see patients and perform various medical procedures. All diagnoses, procedures, and treatments will be given under an experienced instructing doctor’s supervision. We appreciate your kind understanding.

Emergency Center

Emergency Center has 5 consulting rooms for Internal Medicine, Surgery, Obstetrics and Gynecology, Pediatrics, Infectious Diseases and 6 emergency beds.

  • Emergency Center
  • Emergency waiting room
  • treatment room